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Item No.:2
Job Title:Supervisor, Guest Services
List Date:22 Mar 2019

  • Responsibilities:
  • Supervise front-of-house operations and deliver quality customer service to the guest
  • Handle guest enquiries and anticipate their needs in a proactive manner
  • Maintain guest relationship to achieve high level of guest satisfaction
  • Ensure the work safety and cleanliness of all areas are comply with the standard
  • Provide on-the-job training and guidance to subordinates
  • Assist to prepare reports and analysis for management review
  • Handle ad hoc projects as assigned
  • Requirements:
  • Diploma or above in Hospitality Management or related disciplines
  • At least 3 years’ relevant experiences
  • Customer-oriented, well-organized with excellent interpersonal skills
  • Knowledge of Opera is an advantage
  • Good command of both spoken and written English & Chinese including Putonghua, knowledge of other language is an advantage
  • Proficiency in Windows applications and internet
  • 44 working hours per week with shift duty
  • Immediate available is preferred

We offer competitive salary and attractive benefits to the right candidates. Interested parties please send your resume with expected salary to Human Resources Department, New World Facilities Management Company Limited, Room 706, 7/F, Youth Square, 238 Chai Wan Road, Chai Wan, Hong Kong or send email to resume@youthsquare.hk

Personal data collected will be used for recruitment purposes only. All collected information will be kept on our files for 12 months.

We are an equal opportunities company.

 
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